We are Samres
Welcome to Samres
Samres was started in Lund in 1993 and is today an international company with approximately 400 employees. Our focus is to help our clients' customers, regardless of whether it is a matter of booking a trip, getting help from customer service or receiving support to be able to carry out a task. We specialize in socially critical services and handle about 6 million errands annually for clients in both the private and public sectors.Read more about us
Words from our clients
Simple and smooth
With experience, competence & quality, Samres enables Västtrafik to achieve its customer promise of safe, sustainable service journeys. The collaboration is characterized by a desire to constantly improve delivery - it is simple & easy to ensure a well-functioning service & develop business together with Samres!
- Västtrafik AB
Safety and control
Samres has grasped the idea of the whole journey. In our collaboration on school travel for students with needs, Samres has been an important part in creating a safe platform for students' travel. By focusing on solutions for all concerned, we have achieved security, control & satisfied parents, students & partners.
- Helsingborgs Stad
Great and friendly customer service
Everything is possible in our collaboration with Samres. They are solution-focused, pleasant & always help in the best way.
- Riksfärdtjänsten Sverige AB
What we offer
We manage millions of bookings and orders every year. We are open 24/7, every day of the year and offer high availability for your business.
Our customer service can handle all the channels that your customers want to communicate through. We attach great importance to simplicity and clarity through the right technology and employees. We handle over 1 million errands every year 24/7.
Through our delivery of intermediating services, we can help people into the asociety to carry out tasks that some find obvious.
Since 1993, we have collaborated with transport companies and had direct contact with their drivers. We know what complex and unforeseen situations can arise in drivers' work, and what support they may need.
We handle, for example, payments to other suppliers, scheduling of for example vehicle resources, reporting and statistical follow-up, follow-up of other suppliers, and training of drivers in demand responsive traffic for people with special needs.
Are you also passionate about helping people to a functioning everyday life? Become one of us!
We are an international company with operations in Lund, Skövde, Tartu (Estonia), Chisinau (Moldova) and Dakar (Senegal).
For us, the staff is the most important asset and we work continuously to be an attractive employer where you are proud of the company and your own efforts. We are passionate about helping people in different ways to a functioning everyday life and have a strong focus on quality, service and flexibility. Having the best employees is a matter of course for us to be able to achieve the high quality we have.
Does it sound exciting and like we are right for each other? Please visit our career page and read more.